Coaching and Managing for Impact
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- Non-member - $90
- Member - $90
Description: This course helps leaders move beyond oversight and into coaching. Learners understand frameworks to build accountability, drive engagement, and increase ownership—all while supporting team development. Topics include differentiating coaching from managing and mentoring and building upon conversations and feedback the inspire both improvement and trust.
Course Time: 2 hours
ICC Preferred Provider Course Number 50070 (.2 CEUs)
Modules:
- Module 1: Coaching vs. Managing vs. Mentoring
- Module 2: Coaching Conversations Framework
- Module 3: Feedback That Fuels
- Module 4: Building a Culture of Accountability
Learning Objectives:
- Differentiate coaching from managing and mentoring.
- Facilitate developmental coaching conversations.
- Deliver feedback that inspires improvement.
- Foster accountability while supporting safety.
Module 1: Coaching vs. Managing vs. Mentoring
• What makes a coach different from a boss?
• Workbook Exercise: Role clarity reflection
Module 2: Coaching Conversations Framework
• Open-ended questions, active listening, GROW model
• Workbook Exercise: Conversation planning worksheet
Module 3: Feedback That Fuels
• Reframing tough feedback as a growth tool
• Workbook Exercise: Feedback planner, reaction tracker
Module 4: Building a Culture of Accountability
• Psychological safety, boundary setting, trust cycles
• Workbook Exercise: Team audit, action checklist
Rachel Kuhlen, MBA, ACC-CPC, ELI-MP
Amplify Your Impact Now, LLC
Rachel Kuhlen is a leadership strategist, keynote speaker, and curriculum designer with nearly two decades of experience developing high-impact learning for global teams. She’s led large-scale training initiatives across healthcare, biotech, and construction, designing programs that have generated more than three billion dollars in measurable business impact. Known for simplifying complex concepts and translating behavioral science into actionable skills, Rachel helps leaders communicate more effectively, navigate conflict, and drive performance with clarity and confidence. Her work spans leadership development, emotional intelligence, market access training, and multigenerational workforce dynamics, with a consistent focus on creating immediate, practical behavior change.
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