This course examines the significant revisions to the 2025 California Building Code (CBC) with focus on the non-structural revisions. Chapter 11A and 11B topics are not covered in-depth. The course is designed for building officials, architects, designers, engineers, plans examiners, field inspectors, and counter technicians. The course is appropriate for experienced and not-so experienced users of the CBC.

Conflict is data, not drama. This course teaches leaders to decode what’s *really* going on when people clash. Learners explore unmet needs, emotional intelligence, and practical techniques for handling high-stakes conversations with confidence and care. These tools help any leader identify communication breakdowns, apply empathy and reframing, and turn moments of tensions into opportunities for understanding and action.

This course helps leaders move beyond oversight and into coaching. Learners understand frameworks to build accountability, drive engagement, and increase ownership—all while supporting team development. Topics include differentiating coaching from managing and mentoring and building upon conversations and feedback the inspire both improvement and trust.

This course blends neuroscience and cultural understanding to help leaders address generational dynamics at work—without resorting to stereotypes. Learn how to reframe friction, align values, and lead across age-diverse teams. Leaders gain strategies to navigate conflict, understand mindsets, and lead with curiosity, empathy, and clarity in any interaction, regardless of role or generation.

Influence is more than persuasion—it's trust in action. This course teaches how to ethically and strategically influence decisions and relationships, even without authority. Topics include credibility building, ethical frameworks, and influencing in complex environments. Learners can apply these insights to foster trust that drives buy-in and follow-through across stakeholder priorities.

Clarity is a leadership superpower. This course equips learners with practical strategies to deliver messages that reduce confusion and boost impact. Topics include the neuroscience of clarity, frameworks like PREP and Rule of Three, and best practices for cross-functional communication. These skills empower leaders to build stronger connections by crafting messages that resonate across roles, generations, and context – whether in a formal presentation or a quick hallway conversation.