Communicating with Clarity

Description: Clarity is a leadership superpower. This course equips learners with practical strategies to deliver messages that reduce confusion and boost impact. Topics include the neuroscience of clarity, frameworks like PREP and Rule of Three, and best practices for cross-functional communication. These skills empower leaders to build stronger connections by crafting messages that resonate across roles, generations, and context – whether in a formal presentation or a quick hallway conversation.

Course Time: 2 hours

ICC Preferred Provider Course Number 50069 (.2 CEUs)

Modules:

• Module 1: The Neuroscience of Clear Communication
• Module 2: Say It So They Get It
• Module 3: Ditch the Jargon, Boost Understanding
• Module 4: Communication Across Disciplines and Generations
• Module 5: Say More With Less – Mini but Mighty Moments

Learning Objectives:

1. Understand how the brain processes clarity.
2. Use structured communication frameworks.
3. Identify and eliminate jargon and vague language.
4. Communicate effectively across roles and generations.
5. Apply real-time practices to increase clarity.

Module 1: The Neuroscience of Clear Communication

• Why the brain resists complexity, the cost of cognitive load

• Workbook Exercise: Self-reflection prompt, brain filters checklist

Module 2: Say It So They Get It

• PREP method, Rule of Three, 10-Second Rule

• Workbook Exercise: PREP message planner, message structure grid

Module 3: Ditch the Jargon, Boost Understanding

• Filler words, vague terms, and plain-language principles

• Workbook Exercise: Rewrite practice, jargon busting worksheet 

Module 4: Communication Across Disciplines and Generations

• Adapting messages to diverse audiences

• Workbook Exercise: Audience map, inclusive tone checklist

Module 5: Say More With Less – Mini but Mighty Moments

• Elevator pitch clarity, hallway talk strategy

• Workbook Exercise: Value-based messaging tool