Description: This course examines the significant revisions to the 2025 California Building Code (CBC) with focus on the non-structural revisions. Chapter 11A and 11B topics are not covered in-depth. The course is designed for building officials, architects, designers, engineers, plans examiners, field inspectors, and counter technicians. The course is appropriate for experienced and not-so experienced users of the CBC.

Course Time: 2 hours

ICC Preferred Provider Course Number 50194 (.2 CEUs)
AIA Course Number 9: 2026 (2 LUs|HSW)

Modules:

• Module 1: Administration
• Module 2: Building Planning
• Module 3: Fire Protection
• Module 4: Means of Egress 
• Module 5: Accessibility
• Module 6: Envelope, Structural and Materials
• Module 7: Special Conditions
• Module 8: Bringing It All Together

Learning Objectives:

1. Identify the most significant changes introduced in the 2025 California Building Code compared to the 2022 edition.
2. Understand the reasoning and intent behind the significant revisions.
3. Learn how to apply the updated provisions during both plan review and field inspection for one- and two-family dwellings and townhouses, ensuring consistency and compliance in enforcement practices.
4. Understand how the new code updates impact construction — helping to evaluate their effects on design review, construction, and overall code compliance.
5. Know how to reference the correct 2025 CBC sections when reviewing plans or verifying field conditions.

Module 1: Administration

Module 2: Building Planning

Module 3: Fire Protection

Module 4: Means of Egress

Module 5: Accessibility

Module 6: Envelope, Structural and Materials    

Module 7: Special Conditions

Module 8: Bringing It All Together

Description: Conflict is data, not drama. This course teaches leaders to decode what’s *really* going on when people clash. Learners explore unmet needs, emotional intelligence, and practical techniques for handling high-stakes conversations with confidence and care. These tools help any leader identify communication breakdowns, apply empathy and reframing, and turn moments of tensions into opportunities for understanding and action.

Course Time: 2 hours

ICC Preferred Provider Course Number 50073 (.2 CEUs)

Modules:

• Module 1: Understanding the Nature of Conflict
• Module 2: Negative Communication Patterns
• Module 3: Emotional Intelligence in Action
• Module 4: Techniques for Difficult Conversations 
• Module 5: Practice and Personal Application

Learning Objectives:

1. Understand the neuroscience behind conflict.
2. Identify unmet needs and communication breakdowns
3. Use emotional intelligence to respond instead of react.
4. Apply clear frameworks for difficult conversations.
5. Translate tension into understanding and action.

Module 1: Understanding the Nature of Conflict

• The brain on conflict, the 4 core unmet needs

• Workbook Exercise: Conflict trigger log

Module 2: Negative Communication Patterns

• Criticism, defensiveness, stonewalling, contempt

• Workbook Exercise: Pattern identification worksheet

Module 3: Emotional Intelligence in Action

• Self-awareness, empathy, reframing

• Workbook Exercise: Reframe practice, needs decoder

Module 4: Techniques for Difficult Conversations

• Boundary statements, impact language, co-ownership

• Workbook Exercise: Difficult conversation planner

Module 5: Practice and Personal Application 

• Self-coaching prompts, reflection

• Workbook Exercise: Post-conversation reflection log

Description: This course helps leaders move beyond oversight and into coaching. Learners understand frameworks to build accountability, drive engagement, and increase ownership—all while supporting team development. Topics include differentiating coaching from managing and mentoring and building upon conversations and feedback the inspire both improvement and trust.

Course Time: 2 hours

ICC Preferred Provider Course Number 50070 (.2 CEUs)

Modules:

• Module 1: Coaching vs. Managing vs. Mentoring
• Module 2: Coaching Conversations Framework
• Module 3: Feedback That Fuels
• Module 4: Building a Culture of Accountability

Learning Objectives:

1. Differentiate coaching from managing and mentoring.
2. Facilitate developmental coaching conversations.
3. Deliver feedback that inspires improvement.
4. Foster accountability while supporting safety.

Module 1: Coaching vs. Managing vs. Mentoring

• What makes a coach different from a boss?

• Workbook Exercise: Role clarity reflection

Module 2: Coaching Conversations Framework 

• Open-ended questions, active listening, GROW model

• Workbook Exercise: Conversation planning worksheet 

Module 3: Feedback That Fuels

• Reframing tough feedback as a growth tool

• Workbook Exercise: Feedback planner, reaction tracker

Module 4: Building a Culture of Accountability 

• Psychological safety, boundary setting, trust cycles

• Workbook Exercise: Team audit, action checklist

Description: This course blends neuroscience and cultural understanding to help leaders address generational dynamics at work—without resorting to stereotypes. Learn how to reframe friction, align values, and lead across age-diverse teams. Leaders gain strategies to navigate conflict, understand mindsets, and lead with curiosity, empathy, and clarity in any interaction, regardless of role or generation.

Course Time: 2 hours

ICC Preferred Provider Course Number 50071 (.2 CEUs)

Modules:

• Module 1: The Brain, Bias & Behavior
• Module 2: Understanding Generational Profiles
• Module 3: Bridging Gaps With Curiosity
• Module 4: Practices That Work Across Generations
• Module 5: Unlocking the Multi-Generational Advantage

Learning Objectives:

1. Recognize how generational behavior is influenced by neuroscience and social context.
2. Avoid stereotyping while still identifying common drivers.
3. Translate generational tension into collaboration.
4. Use inclusive leadership practices to promote engagement.
5. Lead with curiosity, empathy, and clarity.

Module 1: The Brain, Bias & Behavior

• How bias forms, emotional triggers in generational conflict

• Workbook Exercise: Self-assessment, brain + bias mapping

Module 2: Understanding Generational Profiles 

• Events that shape generational mindsets (not stereotypes)

• Workbook Exercise: Generational lens worksheet 

Module 3: Bridging Gaps With Curiosity 

• How to ask, not assume; preferences vs. patterns

• Workbook Exercise: Conflict scenario rewrite

Module 4: Practices That Work Across Generations 

• Inclusive language, shared ownership, recognition styles

• Workbook Exercise: Team mapping tool

Module 5: Unlocking the Multi-Generational Advantage 

• Collaboration, innovation, and mentorship in reverse

• Workbook Exercise: Strengths inventory by generation

Description: Influence is more than persuasion—it's trust in action. This course teaches how to ethically and strategically influence decisions and relationships, even without authority. Topics include credibility building, ethical frameworks, and influencing in complex environments. Learners can apply these insights to foster trust that drives buy-in and follow-through across stakeholder priorities.

Course Time: 2 hours

ICC Preferred Provider Course Number 50072 (.2 CEUs)

Modules:

• Module 1: What Influence Is (and Isn’t)
• Module 2: Principles of Ethical Persuasion
• Module 3: Building Trust and Credibility
• Module 4: Navigating Complexity and Politics

Learning Objectives:

1. Define what influence means in leadership roles.
2. Use values-based approaches to persuasion.
3. Build trust that fuels buy-in and follow-through
4. Communicate effectively across stakeholder priorities.

Module 1: What Influence Is (and Isn't)

• Misconceptions, trust vs. manipulation

• Workbook Exercise: Influence audit

Module 2: Principles of Ethical Persuasion

• Integrity, transparency, long-game leadership

• Workbook Exercise: Ethics decision scenarios 

Module 3: Building Trust and Credibility

• Consistency, competence, character

• Workbook Exercise: Trust builder checklist

Module 4: Navigating Complexity and Politics

• Stakeholder alignment, message tailoring

• Workbook Exercise: Stakeholder map, message match tool

 Module 5: Say More With Less – Mini but Mighty Moments

• Elevator pitch clarity, hallway talk strategy

• Workbook Exercise: Value-based messaging tool

Description: Clarity is a leadership superpower. This course equips learners with practical strategies to deliver messages that reduce confusion and boost impact. Topics include the neuroscience of clarity, frameworks like PREP and Rule of Three, and best practices for cross-functional communication. These skills empower leaders to build stronger connections by crafting messages that resonate across roles, generations, and context – whether in a formal presentation or a quick hallway conversation.

Course Time: 2 hours

ICC Preferred Provider Course Number 50069 (.2 CEUs)

Modules:

• Module 1: The Neuroscience of Clear Communication
• Module 2: Say It So They Get It
• Module 3: Ditch the Jargon, Boost Understanding
• Module 4: Communication Across Disciplines and Generations
• Module 5: Say More With Less – Mini but Mighty Moments

Learning Objectives:

1. Understand how the brain processes clarity.
2. Use structured communication frameworks.
3. Identify and eliminate jargon and vague language.
4. Communicate effectively across roles and generations.
5. Apply real-time practices to increase clarity.

Module 1: The Neuroscience of Clear Communication

• Why the brain resists complexity, the cost of cognitive load

• Workbook Exercise: Self-reflection prompt, brain filters checklist

Module 2: Say It So They Get It

• PREP method, Rule of Three, 10-Second Rule

• Workbook Exercise: PREP message planner, message structure grid

Module 3: Ditch the Jargon, Boost Understanding

• Filler words, vague terms, and plain-language principles

• Workbook Exercise: Rewrite practice, jargon busting worksheet 

Module 4: Communication Across Disciplines and Generations

• Adapting messages to diverse audiences

• Workbook Exercise: Audience map, inclusive tone checklist

Module 5: Say More With Less – Mini but Mighty Moments

• Elevator pitch clarity, hallway talk strategy

• Workbook Exercise: Value-based messaging tool